Shipping policy
Shipping
All items are subject to availability as our inventory changes daily. We will personally contact you and will do our best to accommodate you if your item is not immediately available.
What if I need to change my ship to address?
If you need to make a change to your address before the items have shipped, you can email us at hello@ilovewoo.com. Please note that we are not able to change the shipping address once a package has been shipped out.
If you need to make a change to your address before the items have shipped, you can email us at hello@ilovewoo.com. Please note that we are not able to change the shipping address once a package has been shipped out.
What about the billing address?
Unfortunately, we're unable to change the billing address once an order has been placed. Please reach out to us at hello@ilovewoo.com with your order number and we will cancel your order and send you an invoice where you can add the correct billing address.
How much is shipping? Do I pay sales tax?
Can I ship to multiple addresses?
For every different ship to address you must submit a new order.
Where is my shipment coming from?
All products featured on this website are designed, produced and shipped from Los Angeles, California and Made in the USA.
How much is shipping? Do I pay sales tax?
We are offering a special for our email subscribers, Free Shipping for life! Every month we send out a new code for free shipping so be sure to sign up and stay up to date with all that is Woo. Non-email subscribers pay our standard $5 flat rate shipping.
Can I ship to multiple addresses?
For every different ship to address you must submit a new order.
Where is my shipment coming from?
All products featured on this website are designed, produced and shipped from Los Angeles, California and Made in the USA.
Customs Duties & Taxes:
Any customs duties and sales taxes paid on your purchase are non-refundable through Uplifters Ranch and The House of Woo. However, you may be able to recover these by contacting your local customs office directly.